Privacy Policy

Version 1.0 | Effective Date: January 5, 2026

Meridian Veil LLC ("Meridian Veil," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

1. Information We Collect

Information You Provide

• Account Information: Email address, password (hashed), company name
• Payment Information: Processed by Stripe; we do not store full payment card details
• Communications: Messages you send us via email or contact forms

Information Automatically Collected

• Usage Data: Pages visited, downloads, login times
• Device Information: IP address, browser type, operating system
• Cookies: Session cookies for authentication and functionality

2. How We Use Your Information

We use collected information to:

• Provide and maintain our services
• Process transactions and deliver datasets
• Send order confirmations and account notifications
• Respond to customer service requests
• Monitor and analyze usage and trends
• Detect and prevent fraud or misuse
• Comply with legal obligations

3. How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share information with:

• Service Providers: Stripe (payment processing), Cloudflare (hosting), Resend (email delivery)
• Legal Requirements: When required by law, subpoena, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encrypted data transmission (HTTPS/TLS)
• Password hashing using industry-standard algorithms
• Secure authentication via JWT tokens
• Access controls and monitoring

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes and enforce agreements

Account information is retained while your account is active. Purchase records are retained for at least 7 years for tax and legal compliance.

6. Your Rights

Access and Correction

You may access and update your account information through your account dashboard or by contacting us.

Deletion

You may request deletion of your account and personal information by emailing privacy@meridianveil.com. We may retain certain information as required by law.

Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

Opt-Out

You may opt out of marketing communications by following the unsubscribe link in emails or contacting us. You cannot opt out of transactional emails related to your purchases.

California Residents (CCPA)

California residents have additional rights under the California Consumer Privacy Act, including:

• Right to know what personal information we collect
• Right to request deletion
• Right to opt out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising CCPA rights

To exercise these rights, contact privacy@meridianveil.com.

European Residents (GDPR)

If you are in the European Economic Area, you have rights under the General Data Protection Regulation, including:

• Right to access your personal data
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing

Our lawful basis for processing is typically contract performance (to provide services) or legitimate interest (to improve our services).

7. Cookies and Tracking

We use essential cookies for:

• Authentication (session management)
• Security (CSRF protection)

We do not use third-party advertising or tracking cookies. You can disable cookies in your browser, but this may affect site functionality.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy with a new effective date
• Sending an email notification to registered users

Continued use of our services after changes constitutes acceptance.

11. International Data Transfers

Your information may be transferred to and processed in the United States. By using our services, you consent to this transfer. We take appropriate safeguards to ensure your information remains protected.

12. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact:

Meridian Veil LLC
Email: privacy@meridianveil.com
Support: support@meridianveil.com